Reviews
Sara Beth D.
★★★★★
I have been using Chem-Dry of Des Moines for several years. Matt and Gretchen are wonderful to work with. Gretchen answers all my questions and makes scheduling a cleaning super easy. From cleaning the carpets before a new baby to dealing with an elderly, diabetic dog they have been there for us! Matt does a great job with the cleaning and shows us where the problem areas are and what needs done. It is always such a relief to have clean/fresh carpets when they are done! We highly recommend Chem-Dry of Des Moines!
Travis B.
★★★★★
Matthew was excellent to work with. I closed on a house late Friday afternoon. He met me for the final walk through with my realtor, I left him there, and he cleaned the carpets while I went to closing. He was easy to work with, very responsive to questions and messages, and did an excellent job cleaning the carpet in my new home.
Sue H.
★★★★★
First time I have used Chem Dry of Des Moines! Happy with service and cleaning! Down time for drying is great! Norwalk owner! Support local!!!
Ruth H.
★★★★★
The BEST! We have a naughty dog, and Matt is so helpful and a great trouble shooter in solving pet and teenager stains in carpet!!! I will always recommend this company to all my friends and family!
Mark P.
★★★★★
Amazing service and completely saved our carpets from our pet’s accidents. Best cleaning company around.
Karen S.
★★★★★
Ok so to all you pet owners out I have to share. My cats had did quite the number (pissing) on my carpet, which is only 2 years old, in my hallway. I thought they had ruined it and I was going to have to rip it up and replace it. That was until I found this company called ChemDry. It is the only carpet cleaners that specializes in pet urine. Their urine removal specialist Matthew came out yesterday, did his thing, and my carpet looks brand new again and there is NO urine smell. So thankful. I had found them online and for ALL the services they offer, they get 5 star reviews. Well this is my 5 star review….they are awesome !! When you have pets that you love and they act up, it’s kind of an embarrassing topic. When I first called the company the lady on the phone let me know it is more common than anyone likes to admit to, which immediately put me at ease. So if anyone is going through anything similar, give them a call, you won’t be disappointed!! *****
Deanne E.
★★★★★
We’ve used Chem-Dry of Des Moines several times – had a cat that preferred peeing on furniture to using her litter box. She unfortunately peed on my brand new couch – Chem-Dry of Des Mointes to the rescue! It’s the only cleaning service that absolutely got rid of the smell!! They’re friendly, efficient, and most of all their product /process works.
Matt S.
★★★★★
Matthew always does a wonderful job of being quick and efficient. Our carpets always look like they are back to brand new!
Carly A.
★★★★★
We have been dealing with our older dog peeing around the house for months. We were at our wits end – almost tearing out our brand new carpet. I found Chem Dry of Des Moines online and WOW! Matthew just left our home – he was wonderful. He was so kind, patient, and understanding during the consultation. He immediately calmed a frustrating/embarrassing situation and put me at ease. He walked me all around the house and showed me with a light where all the problem areas were. There were many spots I hadn’t even realized were a problem. Crazy!! This was one of the best customer experiences I have had in a long time. From the consultation to the completion of the work, he was AWESOME. I can’t recommend him and Chem-Dry Des Moines enough! Affordable, fast, and it actually works! Thank you, Chem-Dry of Des Moines and Matthew!
Tiara K.
★★★★★
Great service, great conversation! Carpet and couch are very clean and no more urine smell!! Highly recommend these guys!
Twila V.
★★★★★
Excellent service. Timely; got purple silly puddy and pet accidents out of carpet without any blemish or stain. Highly recommend this company.
Cathy L.
★★★★★
I have been using their services for 6 years and am so pleased with the job they have done on my carpets over the years. On time, polite, great, and very conscientious.
Gail G.
★★★★★
Great service experience.
Kathy F.
★★★★★
Fast, efficient and the carpet looks great!!
Jan K.
★★★★★
Very personable & did a great job. We will use them again.
Scott R.
★★★★★
My son lost his gum in our new couch cushion. I called right away and Chem-Dry of Des Moines was very quick to get us in & get the gum out. Our cushion looks great!
Susan H.
★★★★★
They have been cleaning our carpets for years and have always done an excellent job. We call them at least once a year and have never been disappointed.
Greg K.
★★★★★
Awesome job getting our pet stains out. Excellent service and would highly recommend.
Terri S.
★★★★★
I had some very bad stains and they were able to get everyone of them out.
Michele B.
★★★★★
Amazing work and results. The technician was excellent and so helpful.
Amy D.
★★★★★
Matthew has cleaned our carpet for a few years now and has always been professional, courteous and has always done a great job. I would highly recommend.
Katie V.
★★★★★
I thought I was going to have to replace my new carpet! Our cat got sick, a bladder infection, and I can hardly be upset that he had an accident outside his litter box. But weeks, and 8 different cleaners “guaranteed” to remove the odor and I was distraught. The carpet is new after all, what could I do? Finally I looked up carpet cleaners in Des Moines and started my phone calls. Matt at ChemDry answered right away and he was so nice on the phone. He took the time to explain why nothing was working and why his work was “guaranteed”. We set up an appointment for Monday. I am so glad I called Chem-Dry of Des Moines. Matt used a black light to show me where the smell was coming from and target treated that area before cleaning the room. He was in and out in less than an hour, and well worth the money, $150 was much more reasonable than buying new carpet. Next time my pets have an accident, I’ll call Matt before spending $100 on store bought cleaners. It’s been almost two weeks now and the carpet is still clean, the whole room smells great and I am so relieved. Thank you so much! UPDATE: It’s been over a year since Chem-Dry of Des Moines treated our carpet and it still smells great in there! There has been no resurgence of odor over time!
Karla F.
★★★★★
Excellent service!
Clint S.
★★★★★
I called with a question regarding a quote to clean an area rug. The gentleman gave me a quote which exceeded the cost of the rug so I declined. Instead of trying to push the sale, he was very helpful and answered my follow up questions. Very much appreciated the high level of customer services.
Sandra L.
★★★★★
Professionals who are kind, timely, priced right and just ” good people.” I will use them again after this first time. It’s nice to know these kind of family professionals are still around. Hard workers too. Thank you!
Anna T.
★★★★★
Matthew was very responsive to my call and answered all my questions. He went out of his way to make sure my carpets were taken care of. I highly recommend him!
Bryan H.
★★★★★
They were on time and professionally dressed. Matthew contacted us 30 minutes before he arrived, and was right on time. The cleaning was excellent and the urine smell is completely gone. I would highly recommend them for any cleaning services.
Anne R.
★★★★★
We’ve used Chem-Dry of Des Moines for years now. Always a great experience and great results!
Kristin K.
★★★★★
I highly recommend ChemDry. Scheduling was a breeze and Matt did a great job. I had tough pet odors in one spot and he was able to take care of those.
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